JLM Retail Group - Apps, Web Services & E-Commerce

Our Commitment

JLM Retail Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures We're Taking

To ensure accessibility, we are taking the following measures:

Including accessibility as part of our mission statement
Integrating accessibility into our procurement practices
Appointing an accessibility officer and/or ombudsperson
Providing continual accessibility training for our staff
Assigning clear accessibility goals and responsibilities

Known Issues

Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of potential issues and are working to address them. If you encounter any accessibility barriers, please contact us.

Feedback

We welcome your feedback on the accessibility of our services. Please let us know if you encounter accessibility barriers:

Email: support@jlmretailgroup.co.uk
Phone: [Your Phone Number]
Postal Address: 3 Yew Tree Close, Cheshire, CH2 4JY, United Kingdom

We aim to respond to feedback within 5 business days.

Assessment Approach

We assess the accessibility of our services through the following approaches: