JLM Retail Group - Apps, Web Services & E-Commerce

1. Introduction

JLM Retail Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email address, phone number, mailing address)
Account credentials and profile information
Payment and billing information
Communications and correspondence with us

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations
To protect our rights and safety
With service providers who assist in our operations
In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access your personal information
Right to rectify inaccurate information
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@jlmretailgroup.co.uk
Address: 3 Yew Tree Close, Cheshire, CH2 4JY, United Kingdom